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Kleen Tips

757-487-0187

Military Discount

All active duty and retired military save 10% with us on all services

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Full Line of Services

We offer a wide variety of services to fulfill your cleaning needs. View all services

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Free Estimate

For a free estimate, just call us or fill out a home or commercial quote form

Kleen Tips

Seven Tips to Having Carpets Ready for Military Transfer

Seven Tips to Having Carpets Ready for Military Transfer

Having Your Carpets Ready for Military TransferMoving to another duty station can be exciting, but it can also be an extremely stressful process. That's why it's important to us to ensure that getting your deposit check back is entirely stress-free. We've made a list...

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Why Are My Carpets Buckling and Getting Wrinkles?

Why Are My Carpets Buckling and Getting Wrinkles?

Why Are My Carpets Buckling and Getting Wrinkles? There are many causes for carpets wrinkling over time. It's important that companies use the proper tools when installing your carpet. Using other devices or attachments as a substitute could penetrate through the...

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How Long Will it Take for My Carpets to Dry?

How Long Will it Take for My Carpets to Dry?

How Long Will it Take for My Carpets to Dry?Carpet dry time can vary depending on multiple factors, such as airflow, temperature, and humidity. But it's important to keep in mind that carpet fiber construction and style must also be considered. Masterkleen uses a...

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Frequently Asked Questions (FAQs)

How long will it take for my carpet to dry?

Our systems are specially designed to remove more water. As a result, our systems also remove a higher amount of suspended soil. Consequently, our system ensures that spots almost never come back.

Another benefit of our systems is that the carpet dries much faster than standard carpet cleaning systems. So, instead of taking days to dry, our system allows the carpet to dry in just a few hours.

Are your products safe and effective?

Above all, cleaning solutions used by MasterKleen are screened for safety and effectiveness. Most cleaning solutions are approved by a certifying body to be “green” and are tested for effectiveness by The Carpet and Rug Institute. Conveniently, our cleaning solutions are toxin-free and safe for kids and pets.

Should I vacuum before the cleaner arrives?
  • Generally, we recommend that you vacuum your carpet at least once or twice a week. However, households with children or pets - or more highly trafficked areas - might require more frequent vacuuming.
  • If you vacuum weekly, then it is not necessary to vacuum before MasterKleen comes to your house.
Will Masterkleen move furniture during the cleaning?
  • For your convenience, we clean open areas and will move small furniture (chairs, ottomans, small coffee tables, etc.)
  • If you want larger furniture moved, we can give you an estimate for the additional service.
What should I do before the carpet cleaners arrive?
  • A good rule of thumb would be to pick up the floor as if you were doing regular vacuuming.
  • We ask that you pick up any loose items, which might include toys, books, or breakables. Additionally, please relocate any small pieces of furniture (such as dining room chairs or magazine racks) from the areas to be cleaned before we arrive.
  • If you have any small furniture that you know you want moved ahead of time, please relocate them to another area.