Customer Reviews

Please tell us what you thought of our services.

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Reviews from our happy customers about their
carpet cleaning, upholstery cleaning and more:

Excellent services

Definitely will be using them again. Very reasonable in price and excellent service.

Kellie W.Virginia Beach, VA
Took their time!

The carpets look great. The guys took their time. They did not rush through the job so they could go on to the next job. They did not just do one pass over the carpet, but several, to make sure it was clean and the driest it could be.

Stephanie H.Chesapeake, VA
Absolutely Great

This is by far the best professional carpet cleaning anywhere. On time and educated in carpet chemical cleaning. Just thrilled at the service, and I will continue to use MasterKleen. Roland is the ultimate professional. 5 Stars no doubt. Worth every penny.

Jeff H.Chesapeake, VA
Great job!

I have been using Masterkleen for at least five years. Every time they come I am impressed with the service and how wonderful my carpet looks and feels when they leave. Keep up the good work, Masterkleen!!

Annette D.Suffolk, VA
Will use again!

I called Masterkleen because my very untrained puppy had been leaving messes all over the house that left my carpets stained and made my entire house smell.
The guys at masterkleen showed up on time, were very friendly and above all did a great job. All the stains came out and left my house smelling like citrus.

Jordanne R.Norfolk, VA
My carpet has NEVER looked this good!

They are reasonable priced, they were in and out quickly and the job was awesome.I am so pleased with Masterkleen that I can’t wait to tell other people I know about my experience. My carpets even after being professionally cleaned NEVER looked this good! I will use them again.

Terrilee S.Chesapeake, VA

My carpets have never been cleaned so well as Roland at Masterkleen. True professional. He removed a stain that another company had not been able to clean. He also did a beautiful job cleaning my tile and grout in the kitchen of my home in Virginia Beach. The best carpet cleaner ever! Thanks Masterkleen.

Frank P.Virginia Beach, VA
Better than Stanley Steamer

2nd time I have used MasterKleen. The first time, they came shortly after Stanley Steamer and were able to get out stains that re-appeared after Stanley Steamer attempted to clean. Stains never came back after Master Kleen’s service! I had fingernail polish (red) and some other stains that Stanley Steemer could not (or didn’t) get out. Customer Service with MasterKleen is amazing as well. Yay for small business’!!

Cathy J.Chesapeake, VA
Great Service!

Just got the carper cleaned and I would have to say the guy did an excellent job. Showed up on time, took his time and never russhed to get the job done. I would highly recommend and will always use them for future. Thanks for doing a great job!

Jagminder J.Chesapeake, VA
Good first experience with Masterkleen.

We rented a house and the carpet was trashed and had huge stains. We called Masterkleen and they got most of the stains out no problem.

Nichole D.Hampton, VA
They are awesome!

I have had Masterkleen come in to my home on several occasions. They have always taken the time to do a great job, to look around, and have even caught things I missed. In the instances where we have encountered difficulties, they have taken the time to follow-up after their service. They have continuously exceeded my expectations. On one occasion, I remember that there was a burnt spot on the carpet, a stain which I thought would always be there, and they lifted it, it’s like it was never there. They have provided outstanding, professional service, and I would never use anyone else. They are an exceptional family business.

Sarah F.Virginia Beach, VA
Expertly cleaned carpets. Quick, easy and painless experience.

Masterkleen has cleaned my carpets many times. The experience that stands out to me the most was when I had him clean the carpets at a house I was selling. He did such a good job that the realtor thought I had put in new carpets.

David C.Virginia Beach, VA